29 January 2014
Closest Fastest Cheapest
The Turtle and the Hare is perhaps not our wisest fable. Is
speed really the most important thing and if it is, what is the
For those of you who are out of the loop, two out of three is
not just a catchy Meatloaf song, but also an astoundingly accurate
an increasingly popular theory.
So here's how it works: There are three categories when choosing
a service or service provider. Quality of Service, Cost of Service
and the Speed of Delivery of that service. The catch is that out of
these three you can only ever have two. Which two is entirely your
You can have quality service at a good price but you cannot have
it quickly. AKA The service provider is probably working on a lot
of projects concuurently to make their pricing viable.
You can have a quality service delivered in a short time frame,
but it will cost you more. Undivided attention is not cheap
anywhere in the world.
You can have a service delivered inexpensively and quickly but
you WILL compromise on the quality.
We all dream of a magical land where you can choose all three.
In fact the stubborn, petulant child inside of me stamps his feet
every time he's faced with such a decision. Ultimately for me, when
it comes to service providers I always put quality as my top
priority. Because without this the second choice is
If I have time to waste, I will ultimately choose Quality and
Price. Would I choose Quality and Timeliness over a cheaper service
with questionable quality? Every day of the week.
What choices do you make in your 2/3 and why?
I'd be interested to hear from you.
0402 330 142
Side note: This theory also has very interesting applications in
a university setting. You can have any two of the following: Sleep,
Good Grades or a Social life. These are some tough decisions.